Terms & Conditions
Please call 1-727-623-2652 with questions, and refer to the confirmation number at the top of your confirmation document.
BOAT TOUR CANCELLATION AND REFUND POLICY
All cancellations must be made at least 24 hours prior to your trip’s scheduled departure time. To place a cancellation, please call 1-727-623-2652 and refer to the confirmation number at the top of your confirmation document. Failure to place a cancellation at least 24 hours in advance will result in your credit card being charged the full amount of the reserved trip or rental. No refunds will be issued for reservations cancelled within 24 hours of departure or rental. Please note that failure to show for the reserved trip or rental without cancellation will result in no refund. If a trip is cancelled by Walk The Plank Adventures® for any reason, every effort will be made to reschedule the trip during your stay in Key West. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.
For all trips, please arrive at least 30 minutes prior to the departure time printed on your ticket. All trips leave the dock promptly at the specified time. Food and drink are allowed on the boat. Please remember to bring towels, sunscreen and such. Please remember to gather all of your personal belongings before disembarking at the end of the day. Although we endeavor to collect and store any items left aboard for your retrieval, we are not responsible for ensuring their return. You may NOT bring compressed gas canisters, flammable accelerants, nor firearms of any type on board the vessel.
Walk The Plank Adventures® does not operate in unsafe weather conditions, but a light rain shower is not a deterrent. The Captain will assess the weather and should the Captain determine that the conditions are unsafe to run the tour, the tour may be postponed or it will be canceled. If a trip is canceled by Walk The Plank Adventures® for any reason, every effort will be made to reschedule the trip during your stay in Key West. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.
INTELLECTUAL PROPERTY RIGHTS
Walk The Plank Adventures® is protected by copyright, trademark and other intellectual property laws. © 2019-20210 Walk The Plank Adventures – Key West. All rights reserved. All photos and website elements are not to be reproduced or used for commercial purposes and are Copyright Walk The Plank Adventures®.